COMMUNITY ASSOCIATION MANAGEMENT SERVICES


What is the basic function of a community association? What are the essential obligations and expectations of homeowners? What are the core principles that should guide association leaders?

We are a company that represents the best interests of common-interest communities like yours. We believed that there are 10 ten basic principles that answer the three essential questions above. These are the ten fundamentals of the community associations


1. Associations ensure that the collective rights and interests of homeowners are respected and preserved

2. Associations are the most local form of representative democracy, with leaders elected by their neighbor to govern in the best interest of all residents

3. Associations provide services and amenities to resident, protect property values and meet the established expectations of homeowners.

4. Associations succeed when they cultivate a true sense of community, active homeowner involvement and a culture of building consensus

5. Association homeowners have the right to elect their community leaders and to use the democratic process to determine the policies that will protect their investments.

6. Association homeowners choose where to live and accept a contractual responsibility to abide by established policies and meet their financial obligations to the association

7. Association leaders protect the community’s financial health by using established management practices and sound business principle

8. Association leaders have a legal and ethical obligation to adhere to the associations governing documents and abide by all applicable laws

9. Association leaders seek an effective balance between the preferences of individual residents and the collective rights of homeowners

10.Association leaders and residents should be reasonable, flexible and open to the possibility and benefits of compromise


Our Property Management Services


Developer Services

Customize Financial Management
Complete project management, including efficient strategies and time frames
Community formation
Creation of rules and regulations
Developer/builder transition to homeowners
Amenity and social program development and management


Full Management Service

Oversee preparation and filing of required federal, state and other governmental reports of the Association
Enforce Association rules and regulations
Educating and advising the board of its role and responsibilities
Transfer of ownership, process all title company inquiries to track ownership changes
Responding to resident/owner inquiries
Answering PUD questionnaires, conducting resale inspections, completing and processing resale certificates for resale packages
Developing and implementing an administrative calendar of association meetings, events, and activities
Prepare meeting agendas and lists of action items
Attend periodic Board and annual meetings
Annual meeting assistance, from set-up and mailing of meeting notices and announcements, to help in securing a quorum
Maintain the Association minute book
Serving as a liaison between the association/Board of Directors, owners, vendors and legal counsel
Providing information and guidance to the board as it sets policies and makes decisions
Preparing and submitting a monthly management report to the board
Arrange for printing and distribution of newsletter, resolutions and notices to homeowners
Responding promptly to all requests for service or emergencies, 24/7, 365 days a year
Conduct regular property inspections
Oversee maintenance of common areas
Assisting the Board in the preparation of bid specifications and request for proposals
Serve as receiving Agent for Architectural Control Committee (ACC) applications
Gathering information and negotiating on service contracts provided by the Association (i.e. trash collection, landscaping, etc.)
Sending work order requests to maintenance contractors
Identifying the exposure of potential loss
Recommending professional risk management and insurance professionals
Assisting the Board in developing and implementing risk management techniques
Assisting the Board in developing and implementing safety programs
And all the financial services offered below


Financial Services

Assist in the preparation of the association budget. Educating and advising the board of its role and responsibilities. Analyzing trends when preparing the budget. Developing and updating an expense and reserve projection, seeking professional assistance as necessary. Preparing the draft annual budget, including operating expenses, capital improvements, and reserves. Creating budget narrative/explanationt
Provide assessment and other income collection
Prepare financial statements, including delinquency update
Maintain individual homeowner account records
Maintain records showing all receipts and expenditures relating to the Association


Our human resources management services include


Provide assessment and other income collection
Prepare financial statements, including delinquency update
Maintain individual homeowner account records
Maintain records showing all receipts and expenditures relating to the Association
Assist Board in developing and implementing personnel policies (which are in compliance with federal, state, and local laws)
Assist Board in developing and updating job descriptions for association staff
Implement the in developing and updating job descriptions for association staff
Supervise the community association's employees
Establish employee performance objectives, evaluate work performance, and conduct periodic review with employees



REAL ESTATE SERVICES


MRM Management Group know the ins and outs of real estate. We are currently serving Virginia, DC and Maryland. Whether you’re a real estate professional, investor or commercial property owner, we have the services, contacts, technology and know-how to guide you through the sales, leasing and management process from beginning to end, no matter what your needs


Buying or Selling

Whether it's your first time or your last time, buying or selling a house can be overwhelming and yet exciting but few people look forward to the real estate process. And while there are websites and apps built to help you access lots of information about buying and selling, the insider connections and knowledgeable expertise that a real estate agent provides are invaluable. You need a partner who knows the neighborhoods, the market and the process. We'll help you navigate through foreclosures, short sales, and overwhelming inventory and look out for your best interests throughout the buying and selling process. It's your job to move into the perfect home. It's our job to handle the buying or selling process. From negotiations to legalities to closing the deal, you need an experienced real estate agent guiding you every step of the way. Your investment is in good hands with MRM Management Group.


Rental Management Services

Many people don't realize that renting a property is a full-time job. As a landlord, you could be getting calls in the middle of the night or on a holiday. And when questions arise, you could rely on MRM Management Group, we have the experience, knowledge, expertise and the answers for you. Combined with our personalized customer service, you'll call it the solution to your headaches. Our top priority is to provide excellent customer service to our tenants and comfort and convenience to our owners. A well-managed rental property creates a much higher return for its owners. As a property owner, it's important that you understand the basics of property management, and that you know where to go with any questions you may have. For a property management company that provides peace of mind, we've got you covered, we handle:
Rental Marketing & Advertising
Tenant Screening
Monthly Rent Collection
Property Repairs & Maintenance
Tenant Requests & Complaints
Eviction Notices
And More!